SaaS - Software as a Service

Whereas in the past software was simply purchased and installed on a device, SaaS refers to a subscription-based model where the software is hosted in the cloud and accessed over the Internet.
This gives users a series of benefits, regardless of whether the software will be used for private purposes or for companies that use it for work issues, such as: the support, guidance and attention provided to customers, hence the term of Software as a Service.
Areas where companies usually use SaaS:
- Accounting and Billing
- Sales Tracking
- Planning
- Performance Monitoring
- Communications (including webmail and messaging)
- Customer Support
- Market research
- Traditional Software vs. SaaS
- Traditional SoftwareUsers pre-purchase the software as a package and then install it on their computer.
Users pre-purchase the software as a package and then install it on their computer.
Licenses may be limited in the number of users and/or devices on which the software may be installed.
Sometimes they are discontinued and to have access to better versions you have to buy the new version
Software as a Service
Users subscribe to the software, usually by the month, instead of buying it. That is, there are no upfront costs.
Typically users can cancel their subscription when they no longer need the service.
Apps are updated and used online, files are stored in the cloud rather than on individual computers.
The SaaS Model is the future
Its adoption in Latin America has grown exponentially in the last 5 years and according to Spain and Europe even more, users increasingly require greater attention to their demands, which can only be met immediately thanks to technological advances such as online chats, bots or video calls.
Simplifying the process for the user is vital in these times, thanks to the feedback and daily use of any SaaS platform, it is possible to make changes to improve the customer experience almost immediately without the need for cumbersome upgrades or reinstallations.
So today we could say that it is not only the future, but that it is already the present, companies that continue to use Traditional Software will be competing with a great disadvantage compared to those that today are their main competitive advantage.
So now you know, do a quick review of those platforms you use on a daily basis and discover how many of them are SaaS, you will be surprised to see the result, and here at EnNube we are waiting to help you with the migration of your systems. Welcome.
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